Terms and conditions

ONLINE STORE TERMS AND CONDITIONS

"GDANSK GRAIN EXCHANGE"

  1. General information

  1. These Regulations define the terms and conditions of using the Online Store operating under the name "Gdańsk Giełda Zboża", in particular the terms and conditions for placing Orders and purchasing Products (concluding a Sales Agreement) in the Online Store run by the Seller.

  1. The Gdańsk Giełda Zboża online store is available at: www.gdgz.pl.

  1. Services provided stationary by the Seller, in particular in the field of the organization of events (conferences, trainings, fairs, exchanges and others) will be provided at: ul. Antoniego Abrahama 18, 81-825 Sopot, or in another place indicated by the Seller, after informing the Customers about the place and date of the service.

  1. The provisions of these Regulations are binding for every Customer using the Online Store.

  1. The most important definitions

  1. Seller - Zbigniew Ohler running a business under the name "Zbigniew Ohler", on the basis of an entry in the Central Register and Information on Economic Activity, permanent place of business: ul. Antoniego Abrahama 18, 81-825 Sopot, NIP: 5831832326, REGON 220528512.

  1. Online Store - an online store run by the Seller under the name "Gdańsk Giełda Zboża", available at www.gdgz.pl .

  1. Customer - any legal entity using the Online Store or purchasing Products available in the Online Store.

  1. Customer Account - a user (Customer) account of the Online Store, set up by the Customer for the proper use of the Store, including for the purpose of placing an Order and concluding a Sales Agreement.

  1. Product - any goods available (offered) in the Online Store or any service available (offered) in the Online Store, being the subject of an Order or a Sales Agreement between the Customer and the Seller.

  1. Order - the Customer's declaration of will aimed directly at concluding a Sales Agreement with the Seller for the Product or Products available in the Online Store, including registration (subscription) for events organized by the Seller, via the Order Form.

  1. Order form - an interactive form available in the Online Store in the tab called "Buy a ticket" that allows placing an Order, in particular by adding a Product or Products to the Cart and defining the terms of the Sales Agreement, including the method of payment.

  1. Sales Agreement - a contract for the sale of a Product or Products concluded or concluded between the Customer and the Seller via the Online Store.

  1. Cart - an element of the Online Store software in which the Products selected by the Customer are visible. In the Cart, it is possible to determine and modify the data of the Order being made, in particular the quantity of Products purchased by the Customer.

  1. Technical conditions for using the Online Store

In order to use the Online Store properly, including placing an Order and concluding a Sales Agreement for Products available in the Online Store, the Customer must meet the following technical conditions:

  1. having an end device with access to the Internet and a web browser such as Google Chrome, Safari, Microsoft Edge, Firefox, Opera;

  1. having an active e-mail account (e-mail),

  1. having an active Customer Account in the Online Store;

  1. enabled cookies in the Online Store.

  1. Placing an Order and Concluding a Sales Agreement

  1. In order to place an Order and conclude a Sales Agreement, it is necessary for the Customer to fill in the Order Form and provide at least such data as: name, surname, e-mail address, telephone number, information about selected Products, payment method; and in the case of a Customer who is not a natural person, also company data such as: name (company), business premises address, tax identification number, website address.

  1. In order to place an Order and conclude a Sales Agreement:

  1. select the Product (or Products) that is the subject of the Order, correctly fill in the Order Form in the "Buy a ticket" tab, and then click the "Add to cart" button (or equivalent);

  1. after going to the Cart, click the "Checkout" button (or equivalent);

  1. choose one of the available payment methods and depending on the choice made, pay for the Order within a specified period.

  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store.

  1. Confirmation of the conclusion and performance of the Sales Agreement

  1. After placing the Order by the Customer, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an e-mail to the Customer's e-mail address provided when placing the Order, the content of which contains at least the following data: the Seller's declaration of receipt of the Order and its acceptance for implementation and confirmation conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

  1. The conclusion of the Sales Agreement is tantamount to accepting the terms of these Regulations, the Privacy Policy and the Cookies Policy. The conclusion of the Sales Agreement is also tantamount to the Customer's consent to the delivery of invoices by the Seller by electronic means.

  1. The customer is obliged to pay the price, i.e. make the payment for the purchased Product or Products no later than within 7 calendar days from the date of delivery of the VAT invoice by the Seller by e-mail. The moment of delivery of the invoice by electronic means is the moment of registering the dispatch of the e-mail with the invoice attached to it on the server of the sender (Seller).

  1. The Seller will perform its obligation under the Sales Agreement within the period specified in the Sales Agreement and in the place referred to in part I point 3 of these Regulations.

  1. Payment methods

  1. The customer may use - at his own choice - the following payment methods available in the Online Store:

  1. payment by bank transfer to the Seller's bank account;

  1. electronic payment;

  1. payment by credit card.

  1. Detailed information on accepted payment methods can be found on the Store's website in the Regulations tab.

  1. The moment of making the payment is the moment of crediting the payment to the Seller's bank account.

  1. The right to withdraw from the Sales Agreement

  1. The customer who is an entrepreneur is not entitled to withdraw from the Sales Agreement concluded with the Seller.

  1. However, the Customer is entitled to resign from using (picking up) the purchased Product, including the right to participate (participate) in an event (conference, training, fair, exchange, etc.) organized by the Seller - i.e. to cancel participation in the event. Depending on the moment of resignation by the Customer, the Seller is entitled to keep all or part of the price paid by the Customer or to demand payment of all or part of the price, if the payment has not yet been made - in accordance with the information provided on the Store's website in the "Prices and packages" tab. "In the" Participation cancellation costs "section.

  1. For the moment of resignation from the use (collection) of the purchased Product, referred to in paragraph 3, the moment of delivery to the Seller by the Customer - in writing or via e-mail - of a clear and unequivocal declaration of will to resign (i.e. to cancel participation in the event). The moment of delivery of the Customer's statement submitted electronically is the moment of delivery of the e-mail to the Seller's server.

  1. The Seller has the right to withdraw from the Sales Agreement in particularly justified cases, in particular for reasons attributable to the Customer and due to force majeure. The Seller's declaration of withdrawal from the Sales Agreement may be submitted and delivered to the Customer in writing or via e-mail. Withdrawal from the Sales Agreement by the Seller will not cause any additional costs for the Seller, in particular, the Seller will not be obliged to pay compensation to the Customer.

  1. In the event of the Seller withdrawing from the Sales Agreement, the Agreement shall be deemed not to have been concluded.

  1. In the event of withdrawal from the Agreement by the Seller, the Seller shall immediately return to the Customer who is a consumer, not later than within 14 days from the date of submitting the declaration of withdrawal from the Sales Agreement, all payments made by him, without any costs of delivery by the Seller, unless the service was already partially or fully completed. The reimbursement will be made by the Seller using the same payment methods that were used by the Customer in the original transaction, unless the Customer expressly agreed to a different solution that will not cause any additional costs for the Seller.

  1. Complaints

  1. The Seller is obliged to deliver the Product free from physical and legal defects. The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical or legal defect, are defined by generally applicable laws, in particular the provisions of the Civil Code.

  1. The customer who is an entrepreneur is not entitled to warranty rights.

  1. The customer has the right to file a complaint. The complaint should be submitted immediately after finding that the Product has a defect - in writing to the address of the Customer Service Office indicated in part X points 5 of the Regulations, via e-mail to the e-mail address indicated in part X points 6 of the Regulations or by phone to the telephone number indicated in part X points 7 of the Regulations.

  1. The complaint should contain a detailed description of the Product defect and the Customer's request regarding the method of repairing it by the Seller and, if possible, photographic documentation. It is recommended that the Customer provide the following data in the complaint description: information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; indication of the desired method of bringing the Product into compliance with the Sales Agreement or submitting a statement on price reduction or withdrawal from the Sales Agreement; contact details of the person submitting the complaint. The above requirements are only recommendations and do not affect the effectiveness of complaints that do not contain all of the above data.

  1. The Seller is obliged to respond to the Customer's complaint immediately, not later than within 14 days from the date of its submission. If the Seller has not responded to the Consumer's complaint within the above-mentioned period, it is deemed that he considered the complaint justified.

  1. The customer who is a consumer has the right to use extrajudicial means of dealing with complaints and redress. For this purpose, he / she may file a complaint via the EU online platform Online Dispute Resolution (ODR) available at: http://ec.europa.eu/consumers/odr/.

  1. Processing personal data of customers

  1. The administrator of personal data of Customers who are natural persons or data of natural persons provided to the Seller by the Customer, obtained through the Online Store, is the Seller.

  1. Personal data made available to the Seller (Data Administrator) via the Online Store are processed in order to conclude and implement the Sales Agreement, and if the Customer agrees - also for marketing purposes.

  1. Providing personal data and consenting to their processing by the Seller (Data Administrator) is voluntary, but necessary for the conclusion and implementation of the Sales Agreement.

  1. Detailed information on the processing of personal data and the rights of the natural person to whom the personal data relates can be found in the Privacy Policy (ohler.com.pl).

  1. Seller's detailed data

  1. Full name of the Seller: Zbigniew Ohler running a business under the name "Zbigniew Ohler" (based on an entry in the Central Register and Information on Economic Activity).

  1. Seller's tax identification number: 5831832326

  1. Seller's REGON number: 220528512

  1. Seller's seat: ul. Antoniego Abrahama 18, 81-825 Sopot

  1. Customer Service Office: ul. Antoniego Abrahama 18, 81-825 Sopot

  1. Seller's e-mail address: gdanskgrain@gdgz.pl

  1. Seller's telephone number: +48 662 729 802

  1. Seller's bank account number:

PLN: 77 1600 1303 0004 1002 1440 5150

EUR: PL14 1600 1303 0004 1002 1440 5023

  1. The Customer may communicate with the Seller using the contact details provided above, on working days (i.e. from Monday to Friday) between 8:00 and 16:00.

  1. Final Provisions

  1. Sales contracts concluded via the Online Store are concluded in Polish, the law applicable to them is Polish law, and the court competent to resolve any disputes is the common Polish court with jurisdiction over the seat of the Seller.

  1. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular the provisions of the Civil Code, the Act on the provision of electronic services, the Act on the protection of personal data.

  1. The prices visible in the Online Store are given in Polish zlotys or in euros (the currency is always indicated on the Product). The prices visible in the Cart in the Order Summary section are gross prices (including VAT).

  1. The Seller reserves the right to amend these Regulations for important reasons, in particular due to changes in the law, changes in payment methods or other - to the extent to which these changes affect the implementation of the provisions of these Regulations. The Seller shall inform the Customer about each change at least 7 days in advance by making the updated version of the Regulations available on the Store's website.

The last update of the Regulations: 2022-05-05